Terms of Service

Store-Specific Service Terms

The applicable published operating standard is as follows: questions about these Terms may be sent to Support@backpackcoolers.shop, 380-763-8087, or 3423 McGinn Dr, Grove City, Ohio, 43123, United States.

On this point, the published operating standard confirms that standard shipping for U.S. orders is free. For a precise account of our process, orders are generally processed in 1–2 business days and estimated carrier transit is 4–6 business days after dispatch. For purposes of this published operating standard, these timeframes are estimates, not guarantees.

For a precise account of our process, purchasers can request a no-reason return or exchange within 30 days after delivery. For purposes of this published operating standard, yETI pays approved return shipping and provides a prepaid label or equivalent arrangement. Within YETI's published operating standard, approved refunds are issued to the original payment method within 5–10 business days after the returned item is received, inspected, and approved. Our published operating standard makes the position clear: custom or personalized products, clearance items, gift cards, and opened intimate or hygiene-sensitive goods are not returnable unless defective or applicable law requires otherwise.

For purposes of this published operating standard, payment is processed in U.S. dollars (USD) through the methods displayed at checkout, including Visa, Mastercard, Maestro, American Express, JCB, Diners Club, Discover. Within YETI's published operating standard, an order may be cancelled before shipment; after shipment, the Refund Policy applies. Our published operating standard makes the position clear: taxes are charged when required by applicable law. YETI describes its published operating standard in these terms: the Refund, Shipping, Payment, Privacy, Contact, About, and FAQ pages form part of these Terms.

Verified Business Information
For a precise account of our process, this published operating standard is issued for YETI, operated by YETI.
Write to us at: 3423 McGinn Dr, Grove City, Ohio, 43123, United States
Email our team: Support@backpackcoolers.shop
Call our team: 380-763-8087
Customer support is available Monday to Friday, 9:00 AM–5:00 PM (America/Chicago)